FAQs  

 

Below are some of the generic reseller FAQs, for detailed FAQs regarding certain services they can be found inside the Hosting Control Panel.
  • What are the requirements to be a reseller?
    You MUST host your email with EOTNetworks. Why? Because our system is completely integrated with our email authentication system if you don't have an email account hosted at EOTNetworks we have nothing to authenticate you against.
  • Is there a sign-up fee?
    Yes we do charge a one-time fee of $100 to setup your reseller account, you provide us with your reseller information and a logo and we will create a customized version of our Hosting Control Panel which you (and your customers) can log into to manage everything. Once the account is setup you can manage your own account, however any logo changes incur a $25 change fee!
  • How does billing work?
    The EOTNetworks price list is in the Hosting Control Panel (it's also emailed to you when you sign-up to become a reseller). These are the base rates YOU get charged for, what you charge your customers is entirely up to you! For instance, the basic hosting package is $75/year for EOTNetworks, if your market supports it, maybe you want to charge your customer $10/month?!? EOTNetworks will invoice YOU at the end of each month, you are responsible for invoicing (and collecting) from YOUR customers!
  • How do you keep in touch with resellers?
    All news and announcements is posted on the news page however you're not likely to monitor it that closely, so we also send out email notices to the resellers prior to any outage. It's up to the resellers then to relay that information to their customers.

If you have any other questions, please contact us.